Live Wires facilitator

This role helps to get groups of older people chatting by phone on a regular basis. These group chats may be based around conversation or shared interests in books or DVDs. Live Wires groups are especially important to those who may not be able to get out. Facilitating these meetings means ensuring the conversation keeps flowing and everybody is included in discussions. An ideal role for a good communicator or someone who wants to volunteer from home.

Here's an overview of the role and the skills required:

Live Wires
Click here to read a full role profile and description. 

For more information about Live Wires, please call Rosalind Devine on 020 7605 4232 or send an email.

Meet Sighle, Live Wires facilitator

Sighle L'estrange, Live Wires facilitatorSighle  (pronounced Sheila) lives outside of Dublin. She facilitates a Live Wires telephone discussion group every week. Live Wires is a social lifeline to many older people who may be housebound, isolated or lonely. In a Live Wires session, six to nine participants are connected in a conference call, and a volunteer like Sighle keeps the discussion flowing and inclusive.

Describe what goes on during a Live Wires session.

They are all basically very isolated, mostly because their health is bad. You know, they have serious health problems. But they've coalesced very much into a friendship situation, and they chat quite merrily.

The topics can range from whatever is hitting newspaper headlines--[once the group had] certain apprehensions about what the budget was going to bring, although we were told that pensioners' payments would not be affected. I don't very often intervene, because there is no problem, ever, getting the Irish to talk--they talk!  

Were you nervous about leading the group?

I must admit I was somewhat apprehensive as to how it would go, because at the training [Rosalind Devine, the projects officer in charge of Live Wires, trains Live Wires facilitators by phone] it was suggested that one would have topics, so if the conversation flagged you could change the topic. But that's never happened, they never seem to run out of words! And they all seem to look forward to the following week and there's quite an amount of affection in the voices for each other, and they're all interested in each other. They ask personal questions, you know, it's not intrusive.

What do you personally gain from facilitating a Live Wires group?

Interest, stimulation. I need to mix with people, and I need that stimulation. I get very easily bored!